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The African American woman who called Dr. Laura Schlessinger for advice and heard the radio talk show host use the n-word 11 times said Thursday that she was confused and hurt by the call.

“I was calling her to get some help,” Nita Hanson told CNN’s “American Morning.” “I did not expect to hear the things that she said to me.”

Hanson called Schlessinger August 11, seeking advice on how to deal with racist comments from her white husband’s friends and relatives. The conversation evolved into a discussion on whether it’s appropriate to ever use the n-word, with Schlessinger arguing it’s used on HBO and by black comedians.

Read more at CNN.

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